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Data protection declaration


The protection of your personal data when shopping and when contacting us is very important to us. The processing of your personal data is always carried out in accordance with the General Data Protection Regulation (GDPR) and with the national data protection regulations applicable to us.

Below we provide you with more detailed information about how we handle your data.


1. Name and contact details of the controller and the data protection officer


Controller responsible for data processing: Reiner Kersten

Contact details of our data protection officer: Reiner Kersten



2. Collection and storage of personal data and the nature and purpose of its use


a) When you contact us or make a purchase

We collect and store your personal data only in connection with an order or when you contact us by e-mail.

When you make a purchase, this includes your billing and delivery address (title, name, address, telephone number and e-mail address) and, when you contact us, your title, name and e-mail address. The legal basis for the processing of your data is Art. 6(1)(f) GDPR.

We store your personal data for as long as this is necessary for the performance of the contract. Thereafter, further processing of the data is restricted and the data is deleted after expiry of the applicable statutory retention periods (e.g. retention periods under commercial and tax law), unless you have expressly consented to further use of your data or we continue to have a legitimate interest in storing it.


3. Disclosure of data


We only disclose your personal data to third parties where this is legally permitted and, in accordance with Art. 6(1), sentence 1, point (b) GDPR, is necessary for the performance of the contractual relationship with you. This includes the shipping service provider selected by you when placing your order and entrusted with delivery to you, the payment service provider through which you pay for the order, as well as the merchandise management or invoicing system that we use to process the order. In this context, the privacy policy of the respective provider applies.


4. Newsletter


When you subscribe to our newsletter, we will regularly inform you by e-mail about current news and offers in our online shop. To subscribe, you only need to provide your e-mail address. After submitting the registration form, you will receive an e-mail from us asking you to confirm your subscription (double opt-in procedure). Your subscription is not complete until you click on the link contained in that e-mail. You can unsubscribe from the newsletter at any time by simply using the unsubscribe link in the respective e-mail.


5. Rights of data subjects


You have the right:

pursuant to Art. 15 GDPR, to request information about your personal data processed by us. In particular, you may request information about the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data, where it was not collected from you, as well as the existence of automated decision-making, including profiling, and, where applicable, meaningful information about the details thereof, as well as whether your personal data is transferred to a third country or an international organisation and the appropriate safeguards pursuant to Art. 46 GDPR in connection with such transfer;

pursuant to Art. 16 GDPR, to request without undue delay the rectification of inaccurate personal data or completion of incomplete personal data stored by us;

pursuant to Art. 17 GDPR, to request the erasure of your personal data stored by us, unless processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;

pursuant to Art. 18 GDPR, to request restriction of the processing of your personal data, where you contest the accuracy of the data, the processing is unlawful but you oppose its erasure, and we no longer need the data, but you require it for the establishment, exercise or defence of legal claims, or you have objected to processing pursuant to Art. 21 GDPR;

pursuant to Art. 19 GDPR, to be notified. Where you have exercised your right to rectification, erasure or restriction of processing against us, we are obliged to communicate such rectification or erasure of personal data or restriction of processing to each recipient to whom the relevant personal data has been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to be informed about those recipients;

pursuant to Art. 20 GDPR, to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format or to request transmission of that data to another controller;

pursuant to Art. 7(3) GDPR, to withdraw at any time the consent you have previously given to us. As a result, we may no longer continue in the future the data processing that was based on this consent; and

pursuant to Art. 77 GDPR, to lodge a complaint with a supervisory authority. As a rule, you may contact the supervisory authority of your habitual place of residence, your place of work or the registered office of our company.


6. Right to object


Where your personal data is processed on the basis of legitimate interests pursuant to Art. 6(1), sentence 1, point (f) GDPR, you have the right pursuant to Art. 21 GDPR to object to the processing of your personal data on grounds relating to your particular situation, or where the objection relates to direct marketing. In the latter case, you have a general right to object, which we will implement without requiring you to specify a particular situation.

If you wish to exercise your right to withdraw your consent or to object, simply send an e-mail to the contact details in our Legal notice.